Business Process Outsourcing (BPO) means providing services to a third party. Initially it was only restricted to management but now they provide services in Finance, account, Human Resource and many other areas. There are many BPO companies in the country.
10. Serco Global Services Limited
It is one of the top ten BPO Companies in the country and it has its headquarters in Gurgaon. It has around 60,000 employees working for the company. And they deal with business outsourcing and business process.
9. EXL Services
It was founded in the year 1999 by Rohit Kapoor and Vikram Talwar and it has its headquarters in New York, USA and the Company has a turnover of 495 million dollars and they have given employment to over 21000 people. It is a private sector company and along with that they work in the business process solutions.
8. Hinduja Global Solutions Limited
It was founded in the year 2000 and the key people of this company are Ramkrishan P. Hinduja who is the chairman and Partha Desarkar who is the CEO of the company. It has its branches in about 65 places and they provide their services in the business process outsourcing sector. They currently have 40,000 employees working under the.
7. Aditya Birla Minacs
It was founded in the year 1981 and it is a private company, with its headquarters in Oshawa, Canada. The company has total consolidated revenue of 512 million dollars and they have around 21000 employees working under them. They give services in customer lifecycle management, outsourcing services, marketing, customer experiences and back office solutions.
6. Infosys BPO
It was founded in the year 2002 and it is also a private sector company, and is one of the best BPO Companies in the country. Their headquarters is in Bangalore and they deal with various services like finance and accounting, legal outsourcing, Business Transactions and it has spread its wings in the entire world. They have around more than 30,000 employees working for them.
5. Firstsource Solutions Limited
It was founded in the year 2001 and it is a private BPO, with its headquarters in Mumbai. They provide various services that include Business management, telecom, healthcare, customer services and banking and financial services. It has its offices in US< Ireland, Philippines and UK. It has more than 31000 employees.
4. Wipro BPO
It was founded in the year 1945 and it has its headquarters in Bangalore and has a total turnover of 6.8 billion dollars. It is a private sector company and they provide services in IT, Consulting, and outsourcing. It is also one of the biggest IT firm.
3. Aegis Limited
It was founded in the year 1985 and it has its headquarters in Mumbai and it has its branches in 37 places and it is spread across 9 countries. They have more than 37000 employees which are spread across the globe. It has a turnover of One Billion Dollar and it is one of the best BPO Company in India.
2. Genpact Limited
It was founded in the year 1997 and it has its headquarters in Gurgaon. It has a total turnover of 503 million dollars and they have more than 60000 employees spread across the globe. It is a private sector organization and they provide services in technological management and business Process.
1. Tata Consultancy Services BPO
It was founded in the year 1997 and it has its headquarters in Mumbai. It is the best BPO Company in the country and they have more than 33000 employees and they provide BPO services. They know how to deal with the clients and also the threats.